POLICIES
Can I make a change to my order?
Typically, yes! Send an email to chelsey@evermoreblooms.org as soon as possible with your order number and requested change and we’ll do our best to accommodate. Changes cannot be made to orders that have already been shipped.
Do you offer local pick up in the Sioux Falls area?
As a small nonprofit team, coordinating local pickups is not feasible at this time. Occasionally we will offer a local pickup option for large drops, and that will always be indicated upon checkout if it is an option. Elegant Mommy in Sioux Falls does carry a selection of our items you can pick up same day, you can check if they have what you need here!
What is your processing time?
We aim to ship orders within 3 business days (Mon-Fri), with the exception of drops. During drops, we will always communicate expected shipping timeframes. Orders ship from the 57106 zip code and transit times vary.
Can I make a size exchange?
Size exchange requests are only accepted within 2 days of receiving your item. To initiate an exchange, please email chelsey@evermoreblooms.org with your order #, the item you need to exchange, and what size you need instead. If we have the size you need in stock, we will issue a return mailing label for the orignal item. The item must be mailed back to us within 2 days or the label will expire, and the exchange request will be cancelled. Original item must be returned unused, and have all original packaging. We reserve the right to cancel an exchange if the item appears worn, used or damaged, including but not limited to: makeup marks, strong odors like perfumes or air fresheners, or if it was mailed back to us in improper packaging causing damage. If the exchange item is accepted, a Bloom Boutique credit will be issued (minus the $6.95 cost of the return label) within 2 days. Please note, we are unable to reserve the new item for you. In the event your desired size is sold out, your credit can be used on any other item in the Bloom Boutique.
Can I make a return?
Returns are accepted for damaged items only. Email chelsey@evermoreblooms.org within 7 days of receiving your item to initiate a return for a damaged item. When emailing, please include your order number and a photo of the damage. Damaged items must be returned unused, and have all original packaging. Once we receive the item, a refund will be issued to your original form of payment. Refund processing times vary based on your financial institution. All other sales are final; thank you for understanding and support of our mission!
Where do you ship?
Currently we are shipping domestically to the 50 United States. Want us to ship elsewhere? Send us a message via our contact page and we’ll see what we can do!
I have another order question, help?!
Send us a message on our contact page, we’re happy to help!